TICKET INFORMATION
Children under the age of 4, accompanied by an adult with a regular Admission Ticket, can access the Venue of the Event free of charge and attend the Show, in the number of one child for each accompanying adult. The child must necessarily be held in one’s arms (prams, pushchairs, various baby eggs, etc. are not allowed) and cannot occupy the seat.
Children aged 4 and over pay a reduced ticket for each show if provided. The Spectator is therefore invited to check how children can access, before buying the ticket to access the event and before going to the place where it takes place.
Spectators in wheelchairs and with mobility problems can access the Ancient Theater exclusively in the Platea sector for a maximum of n. 8 seats + 8 escorts per show.
Due to the reduced number of places available, it is necessary to report attendance in advance to the following email address: [email protected].
After checking availability, we will contact you to provide you with all the relevant information.
In case of bad weather the show is never canceled beforehand.
If the weather conditions do not allow for the regular start of the show, the Taormina Arte Sicilia Foundation reserves the right to communicate the postponed start of the performance, or its eventual cancellation, up to 40 minutes after the scheduled start time.
Once the show has started, even if it is late compared to the scheduled time, no refund of the tickets will be due even if it is not possible to complete it due to the weather.
Tickets will be refunded only in case of cancellation of the show.
To obtain a refund, tickets purchased at the ticket office of the Taormina Arte Sicilia Foundation will be sent intact in all their parts, within 10 days of the canceled performance, to the headquarters of the Foundation at the following address: Taormina Arte Sicilia Foundation Corso Umberto, 19 – 98039 Taormina, together with the tickets, the “Refund Request Form” must be sent, which can be collected at the ticket office or downloaded from the site, from the day following the cancellation of the show, and / or downloadable below, as well as a photocopy of a valid document of identity.
The refund of the ticket will not take place at the same time as the request for the same but by bank transfer within the end of refund data to be defined.
Reimbursement for tickets purchased from channels other than the Ticket Office of the Taormina Arte Sicilia Foundation must be requested directly from the point of sale or channel concerned, through the procedures indicated by them.
